Are Net Promoter Scores still relevant today?
While over 20 years old, Net Promoter Scores (NPS) are still widely used for their simplicity to gauge customer loyalty. After 20 years however most things, including consumers change and…
Category: Insights
The Ultimate Guide: Timing is Everything – When and How to Ask Your Customer for a Review
Timing is everything when it comes to asking your customers for a review. Getting positive reviews can significantly impact your brand’s reputation and influence potential customers. But, how do you…
Customer Advocacy is a powerful asset and your competitive advantage
Customer Advocacy is a powerful asset and your competitive advantage for your business in a over-saturated marketplace.
Displaying Customer Content at the Point of Sale is a game-changer for business
As businesses strive to connect with their audience in meaningful ways, leveraging authentic customer content has emerged as a tried and tested method to achieve this genuine connection.
The Power of Authentic Customer Content at Every Step of the Buyer Journey
The significance of authentic customer content cannot be overstated. All businesses need to adapt and learn to navigate market dynamics and brand positioning or risk losing valuable customers and profits.
The Social Media Revolution: Get Ahead Of The Curve With Authentic Customer Content
In this article, we’ll delve into the unparalleled potential of authentic customer content, exploring its remarkable impact on social media engagement and its ability to resonate across diverse audiences.
5 Big Impacts Authentic Customer Content Has on Your Business Website
Consumer trust is paramount for success, your business website serves as the cornerstone of brand identity and credibility to create that trust.
4 Major Benefits of Google Reviews and Why Your Business Needs a Structured Approach
Google reviews stand out as one of the most powerful tools for businesses to establish credibility, trust, and visibility in the online sphere.
SEO success with social proof
SEO, or ‘Search Engine Optimisation’, is a key aspect of targeting future customers and directing unpaid traffic to your website.
Why Google Reviews Are So Important For Australian Businesses in 2024
Why you need to make Google reviews a priority for your business to give you a competitive edge.