Are Net Promoter Scores still relevant today?
While over 20 years old, Net Promoter Scores (NPS) are still widely used for their simplicity to gauge customer loyalty. After 20 years however most things, including consumers change and…
Author: Joe Maxymenko
The Ultimate Guide: Timing is Everything – When and How to Ask Your Customer for a Review
Timing is everything when it comes to asking your customers for a review. Getting positive reviews can significantly impact your brand’s reputation and influence potential customers. But, how do you…